Career Opportunities

Join Our Team

The Healthy Start Coalition of Miami-Dade is a not-for-profit 501(c)(3) with the goal of reducing infant mortality, reducing the number of low birth weight babies & improving maternal, infant and child health and developmental outcomes. We seek business and social service professionals who want to grow with us and make a difference in the lives of families and children in our community. The Coalition’s office is located in Miami, Florida. We offer industry competitive salaries and an outstanding benefits package.

Current Vacant Positions

POSITION TITLE

Program Manager

Full Time and/or Part Time

The Program Manager position is primarily responsible for managing the daily operations of the Healthy Start Coalition of Miami-Dade’s Program and supporting affiliated programs. This position supervises direct service providers, manages fiscal and resource allocations, and ensures the successful implementation of the Healthy Start prenatal and postnatal screening by building relationships with local physicians, hospitals and community partners.  The Program Manager coordinates the service delivery model to ensure that participant needs, program goals, and contract objectives are being effectively met.
 

Essential Duties and Responsibilities:

    • Oversees service delivery models and initiates guidance and direction to providers and partners.
    • Directs and contributes in the preparation and submittal of required reports.
    • Recruits, interviews and trains new program staff
    • Plans, coordinates and directs trainings for new program staff and facilitates follow-up training for existing staff.
    • Ensures compliance of contract standards, program and all Coalition guidelines.
    • Ensures implementation of quality improvement practices.
    • Ensures that Programs Staff’s case documentation and reports are completed in a professional and timely manner.
    • Prepares and conducts periodic staff performance evaluations
    • Provides adequate and on-going assistance to program staff
    • Reviews and monitors case files for both internal and external quality assurance standards
    • Abstracts and summarizes information and outcomes.
    • Collaborate with Coalition staff to prevent duplication of services and maximize program resources
    • Provides education to staff, affiliated providers, OB/GYNs, hospitals and birthing facilities on Healthy Start screening and referral protocols.
    • Maintains relationships with staff, affiliated providers, OB/GYNs, hospitals and birthing facilities promoting Healthy Start programs through weekly, monthly, or quarterly visits as needed.
    • Ensures and maintains Coalition collateral support materials.
    • Represents Coalition and its programs at community meetings, events and serves on related community committees as needed.
    • Participates on QA/QI.
    • Performs other duties as deemed necessary to the success of the Coalition

Skills and Abilities:

    • Able to analyze data and present finding
    • Able to multitask, prioritize, and accurately complete tasks on a timely basis
    • Able to work effectively with a diverse population and at all management levels
    • Ability to motivate, provide guidance and evaluate team members.
    • Excellent communication skills, both written and oral (bilingual preferred)
    • Excellent interpersonal skills
    • Self-directed and able to work with minimal supervision
    • Knowledge of local health and human service providers
    • Strong leadership and organization skills
    • Strong management and organization skills
    • Understanding of cultural diversity
    • Working knowledge of MS Office products (i.e. Access, Excel, Word, and Outlook)

Required Experience and Education:

    • Bachelor’s Degree, Master’s degree preferred from an accredited college or university in social services, healthcare or related field
    • A minimum of two (2) years experience in a related field
    • Training, education and/or experience may be substituted for certain minimum qualifications

POSITION TITLE

Community Liaison

Full Time and/or Part Time

The Community/Provider Liaison position is primarily responsible for providing community outreach for Healthy Start Coalition of Miami Dade. This includes working with OB/GYN, public and private hospitals and birthing facilities in order to ensure the successful implementation of the Healthy Start prenatal and postnatal screening. 
 

Essential Duties and Responsibilities:

    • Creates and distributes provider and patient collaterals related to the Healthy Start and other Healthy Start Coalition of Miami-Dade programs
    • Creates progress reports on quarterly, semi-annual, and annual basis
    • Educates OB/GYNs, hospitals and birthing facilities on Healthy Start screening and referral protocols
    • Ensures that a sufficient supply of Healthy Start screening forms, brochures and educational materials are maintained in hospitals and birthing facilities
    • Maintains comprehensive log of all provider communication, education, visits and materials distribution
    • Maintains relationships with OB/GYNs, hospitals and birthing facilities and promotes Healthy Start programs through weekly, monthly, or quarterly visits as needed
    • Prepares and distributes quarterly Healthy Start screening report/screening feedback to providers and Healthy Start special reports and educational material as may be needed
    • Updates provider contact information regularly
    • Performs other duties as deemed necessary to the success of the Coalition

Skills and Abilities:

    • Able to prioritize and work well in a fast paced professional environment 
    • Able to work within fixed budget
    • Excellent communication skills, both written and oral (bilingual preferred)
    • Understanding of cultural diversity
    • Working knowledge of MS Office products (i.e. Excel, Word, and Outlook)

Required Experience and Education:

    • Minimum HS Diploma, Bachelor’s Degree preferred in social services, healthcare, or enrolled students in nursing, or healthcare related field. 
    • A minimum of two (2) years experience in community organizing, local networking and knowledge of local maternal and child health service delivery system.  
    • Familiarity with the Miami – Dade healthcare community required.
    • Training, education and/or experience may be substituted for certain minimum qualifications

POSITION TITLE

Administrative Assistant

Full Time and/or Part Time

This position is primarily responsible for the professional and efficient support of the Administration Department which includes the CEO. This position when able also serves a variety of clerical duties in support of the Coalition’s daily operations.

Knowledge, Skills, and Abilities:

  • Computer proficiency
  • Self-directed
  • Ability to establish and maintain effective working relationships with Coalition staff and outside contacts.
  • Ability to work with interruptions while fulfilling duties.

Required Experience and Education:

  • Professional demeanor, able to add, subtract, multiply, and divide.
  • Able to establish and maintain effective working relationships with Coalition staff.
  • Able to read and comprehend simple instructions, short correspondence, and memos.
  • Able to work effectively with a diverse population and with different management levels.
  • Able to prioritize and work well in a fast-paced working environment.
  • Good oral and written communication skills (bilingual preferred).
  • Able to travel and drive long distances (valid driver’s license, good driving record, and auto insurance are required).
  • Self-directed and able to work with minimal supervision.
  • Understanding of cultural diversity.
  • Working knowledge of MS Office products (i.e. Excel, Word, Outlook, and QuickBooks.
  • High school diploma or general education degree.
  • A minimum of one (1) year experience in supportive staff.
  • Training, education and/or experience may be substituted for certain minimum qualifications.

Applications Accepted Until: Positions Filled

POSITION TITLE

Community Outreach and Training Specialist

Full Time and/or Part Time

The Outreach and Training Specialist position is primarily responsible for providing outreach and education for the Healthy Start Coalition of Miami-Dade. This includes working primarily with OB/GYN offices as well as providers in order to ensure the successful implementation of the Healthy Start prenatal screening. In addition, this position provides education on all programs under the Healthy Start Coalition of Miami-Dade and ensures that they are promoted in the community. This includes working with public and private hospitals in ensuring appropriate outreach materials are distributed to help promote initiatives supported by the Healthy Start Coalition of Miami-Dade.

Required Experience and Education:

  • Bachelor’s degree from an accredited college or university in a related field (Master’s preferred)
  • A minimum of two (2) years experience in community organizing, local networking and knowledge of local maternal and child health service delivery system.
  • Training, education and/or experience may be substituted for certain minimum qualifications

Applications Accepted Until: Positions Filled

POSITION TITLE

Intake Coordinator

Full Time and/or Part Time

The Intake Coordinator completes the initial contact interview with pregnant women and parents of infants who were screened for or referred to Healthy Start and/or the Coordinated Intake and Referral (CI&R) unit. Through the initial contact, the Intake Coordinator will determine program eligibility and the need for further services based on the interview and comprehensive assessment. The Intake Coordinator will process Healthy Start pre- and post-natal risk screens and community referrals received from the local health department, and women with SOBRA Medicaid in Miami Dade County. All the work will be performed telephonically. The Intake Coordinator must observe HIPAA guidelines and maintain the confidentiality of information.

Essential Duties and Responsibilities:

  • Initiate and complete initial client contact, within the specified program time frames and guidelines, based on information provided on the prenatal screen, infant screen, or referral.
  • Ensures that all client’s records are accurate, current and updated on a regular basis.
  • Determine and designate a “Program Eligibility” based on the information provided by the client during the initial contact interview and take appropriate actions (e.g., either refer the case to a home visitation programs, wraparound services, or other appropriate program based on client intake) based on these findings.
  • Provide referral information to educate and improve client’s knowledge and understanding of available community resources, as well as link clients to services that support the well-being of women during pregnancy and/or during child’s infancy (e.g., WIC, food banks, housing, mental health service, etc.). The referrals or information provided should be based on the risks identified through the prenatal or infant screen and/or the initial contact interview. Intake coordinator may facilitate the referral process, to ensure client is connected.
  • Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.
  • Ensure required efforts are made when attempting to reach clients, as stated in the program’s guidelines.
  • Follow appropriate telephone etiquette when answering incoming calls, when leaving messages (e.g., identify yourself and program, speak clearly when leaving messages, etc.) and or taking messages accurately by verifying callers information.
  • Develop and maintain a comprehensive understanding of maternal/child health issues that are deemed risk factors during pregnancy and early childhood.
  • Generate necessary correspondence in compliance with program guidelines of expected communications with clients and providers.
  • Responsible for maintaining established quantity and quality standards.
    Professional work documentation and time management skills.
  • Develop and maintain good working knowledge of the Well Family System and State of Florida Healthy Start Standards and Guidelines.
  • Ensure referrals, as well as closures, have been appropriately linked and documented within the database system and agency data function.
  • Prepare and submit appropriate administrative reports, accurately and on a timely basis (g., caseload reports, timesheets, etc.).
  • Participate in trainings, supervision and team meetings, as requested.
    Abide by all HSCMD policies and standards of conduct.
  • Perform other duties as assigned.

Skills and Abilities:

  • Able to work effectively with a diverse population
  • Able to work in a fast pace and constantly changing professional environment.
  • Able to work well with a team.
  • Excellent communication skills, both written and oral.
  • Ability to communicate effectively in verbal and written English and Spanish.
  • Excellent interpersonal skills.
  • Understanding of cultural diversity.
  • Able to prioritize and work well in a fast pace and changing professional environment.
  • Self-directed and able to work with minimal supervision.
  • Working knowledge of MS Office products (i.e. Excel, Word, and Outlook)

Experience and Education:

  • Minimum BA/BS in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field in an accredited program plus 2 years of public health/community development experience.
  • Other trainings, education and/or experience may be substituted for certain minimum qualifications.

Applications Accepted Until: Positions Filled

POSITION TITLE

Program Specialist

Full Time and/or Part Time

The Program Specialist position is primary responsible for incorporating training, education and outreach duties including social media activities, community liaison duties, FIMR support, QA/QI support.

Essential Duties and Responsibilities:

    • Assists in the monitoring and distribution of educational information and notices
    • Assists in the evaluating training needs of Coalition programs and coordinates and implements workshops and trainings as indicated
    • Plans, coordinates and directs trainings for new program staff and facilitates follow-up training for existing staff
    • Represents the Coalition and its funded programs at community meetings/events and serves on related community committees as needed
    • Becomes familiar with all aspects of the Coalition, its mission, operations, funding sources and reporting requirements
    • Collects and analyzes data
    • Coordinates program awareness and public information services as needed
    • Creates, edits, and distributes educational, curricula, and training materials including training certificates, MICH news
    • Develops educational programs with the help of other staff
    • Develops presentations and provides education to community organizations, health care providers, and birthing centers on Healthy Start and its funded programs
    • Develops written materials for printing and distribution
    • Ensures adequate supply of educational materials are available for trainings
    • Maintains registration and other training related documentation
    • Monitors training related website functions
    • Networks with community organizers in an effort to educate the public about the work being done by the Coalition and its funded programs
    • Assists with coordination and implementation of client classes, health promotions, community outreach activities, health fairs and community events
    • Prepares letters, reports, and other needed materials to support staff, committees, funders and the Board of Directors
    • Prepares materials for health fairs and community events
    • Works cooperatively with the community members and program staff to assess the community’s prenatal, postnatal and infant care service needs
    • Abstracts and summarizes sensitive data from Vital Statistics, Healthy Start and other records
    • Accurately and promptly enters data into various databases to include: BASINET, Excel Spreadsheet(s) and other designated computer based systems
    • Assists with coordination of Fetal Infant Mortality Review (FIMR) Meetings.
    • Assists with performing client record reviews and other quality assurance related activities
    • Develops and/or posts social media messages and manages the Coalition’s social media pages
    • Educates OB/GYNs, hospitals and birthing facilities on Healthy Start screening and referral protocols
    • Ensures that a sufficient supply of Healthy Start screening forms, brochures and educational materials are maintained in hospitals and birthing facilities
    • Maintains comprehensive log of all provider communication, education, visits and materials distribution
    • Maintains relationships with OB/GYNs, hospitals and birthing facilities and promotes Healthy Start programs through weekly, monthly, or quarterly visits as needed
    • Prepares and distributes quarterly Healthy Start screening report/screening feedback to providers and Healthy Start special reports and educational material as may be needed
    • Promotes and provides education to OB/GYNs, hospitals and birthing facilities on the Medicaid application and eligibility process
    • Updates provider contact information regularly via website, internal and external databases to include, but not limited to Microsoft Outlook, computer based systems
    • Ensures that Coalition confidentiality standards are followed
    • Performs other duties as deemed necessary to the success of the Coalition

Skills and Abilities:

    • Able to adapt well to changing priorities
    • Able to adequately interpret a variety of instructions furnished in written, oral, or diagram form
    • Able to analyze data and present findings
    • Able to effectively prepare and present information in one-on-one and small group situations to customers, clients, and other employees of the organization
    • Able to establish and maintain effective working relationship with Coalition staff and the community they serve
    • Able to prioritize and work well in a fast pace and constantly changing environment
    • Able to travel and drive long distances (valid driver’s license, good driving record, and auto insurance are required)
    • Able to work effectively with a diverse population and with different management levels
    • Excellent communication skills, both written and oral
    • Excellent interpersonal skills
    • Knowledge of the local health and human service providers
    • Self-directed and able to work with minimal supervision
    • Strong management and organizational skills
    • Understanding of cultural diversity
    • Understanding of and ability to adhere to HIPAA Guidelines
    • Working knowledge of MS Office products (i.e. Excel, Word, PowerPoint and Outlook)

Experience and Education:

    • Bachelor’s degree from an accredited college or university in a related field (Master’s preferred)
    • A minimum of two (2) years experience in community organizing, local networking and knowledge of local maternal and child health service delivery system.
    • Training, education and/or experience may be substituted for certain minimum qualifications

Applications Accepted Until: Positions Filled

POSITION TITLE

Director of Programs

Full Time and/or Part Time

The Director of Programs position is primarily responsible for managing all program components of the Healthy Start Coalition of Miami-Dade (HSCMD) to include, but not limited to, Healthy Start, and Connect programs.  The Director of Programs will also be responsible for cultivating existing relationships with Funders, Community Partners and Stakeholders.

Essential Duties and Responsibilities:

    • Manages and overseas the daily operations of Healthy Start Coalition programs
    • Oversee the maternal, infant child health system of care
    • Acts as liaison between Coalition and contracted providers
    • Provides direct supervision to program staff
    • Assist with new cases assignment and case transfers
    • Conducts case closures as appropriate
    • Monitors and ensures contract compliance requirements.
    • Ensures that Coalition confidentiality standards are followed
    • Ensures implementations of quality improvement practices
    • Provides oversight to Compliance and Contracts
    • Provides oversight to Quality Assurance and Improvement standards
    • Ensures that Program reports are completed in a professional and timely manner
    • Provide oversight to grant and RFP procurement
    • Identify maternal /health trends to ascertain funding opportunities for new programs
    • Present new program opportunities for Coalition participation
    • Participate in program conferences and committee’s to ensure Healthy Start Miami Dade is represented and to form new program partnerships
    • Assist with Finance and Administration to provide approval on needed program and finance documentation
    • Participate in statewide committee’s to ensure Coalition alignment with Healthy Start requirements
    • Provide oversight to program events
    • Provide Program Reports to the Board of Directors and act as Liaison to assigned Board Committee’s
    • Assist CEO with Strategic Planning for the organization
    • Provides support with in-crisis or problem cases
    • Develops and directs procedures and methods to ensure that quality standards are met and maintained
    • Reviews and monitors case files for both internal and external quality assurance standards
    • Prepares and conducts periodic staff performance evaluations
    • Prepares and presents reports to funding sources and as needed for internal and external purposes
    • Recruits, hires, orients, supervises, coach and evaluates Program Staff
    • Plan and coordinate, client classes, health promotions, community activities, and health fairs.
    • Researches and identifies new government or private funding opportunities
    • Assists with the Coalitions contract negotiation processes
    • Performs other duties as deemed necessary to the success of the Coalition

Skills and Abilities:

    • Proficient in utilizing technology as a management reporting tool
    • Able to analyze data and present findings
    • Able to work effectively with a diverse population and at all management levels
    • Able to prioritize and work well in a fast pace and constantly changing environment
    • Able to travel and drive long distances (valid driver’s license, good driving record, and auto insurance are required) 
    • Excellent communication skills, both written and oral (bilingual preferred)
    • Excellent interpersonal skills
    • Strategic thinking and planning abilities
    • Strong leadership and organizational skills
    • Ability to motivate and provide guidance to a team
    • Self-directed and able to work with minimal supervision
    • Proven ability to recruit, hire, manage, develop, coach and retain individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance
    • Understanding of cultural diversity
    • Working knowledge of MS Office products (i.e. Access, Excel, Word, and Outlook)

Required Experience and Education:

    • Master’s degree from an accredited college or university in a related field preferred.
    • A minimum of five (5) years of managing complex, multifaceted programs resulting in measurable success and program growth.
    • A minimum of five (5) years of supervisory experience.
    • Training, education and/or experience may be substituted for certain minimum qualifications.

Applications Accepted Until: Positions Filled

To be considered for the above positions, please submit the following:

1. A cover letter

2. Your current Resume

3. Salary history and minimum salary requirements

And send to HR@hscmd.org or fax to 305-541-0213 – ATTN: Human Resources. Please put the position title (i.e., ADMINISTRATIVE ASSISTANT) in the subject line of any electronic submission.


The Healthy Start Coalition of Miami-Dade (HSCMD) is an equal opportunity employer. HSCMD offers great benefits and competitive salary.

The Healthy Start Coalition of Miami-Dade is a drug-free/smoke-free workplace.


* If no positions are listed, there are no current open positions. Opportunities can arise quickly based on the needs of the community so please check back periodically.

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7205 NW 19th Street, Suite 500,
Miami, FL 33126
(305) 541-0210
Monday to Friday — 8:30am to 5pm